Privacy Policy

Last updated: October 2026

This policy explains what information Unfortunatelydirectly Floor Coating ("we" or "us") receives through unfortunatelydirectly.garden, through calls to the phone number shown on the site, and through the forms here. It also explains how we use that information. It is a general template and not legal advice.

Details You Give Us

When you call or send a form, you may share your name, phone number, email address, location and a few facts about your floor coating project.

Details Collected Automatically

Some information arrives on its own while you browse. That can include your IP address, browser and device type, the pages you view and when you visit. Calls made through the number on this site may be logged. Some may also be recorded for quality checks and billing.

How We Put It to Work

We use your information to:

• Connect you with an independent floor coating provider near you
• Pass your request to that provider so they can follow up
• Answer your emails and questions
• Learn how visitors use the site and phone lines
• Improve the site and the service
• Follow the law and protect against fraud

Who Receives It

Unfortunatelydirectly Floor Coating is a referral service. So we send your contact and project details to one or more independent providers, or to marketing partners, so they can reach you. These are separate businesses. Each has its own privacy practices.

We also use vendors that help run the site and phone lines. These include hosting, analytics and call-tracking companies, and they may handle some data on our behalf. We may disclose information if the law requires it or if we need to defend our rights.

We do not sell your personal information for money. In some places, sharing data with marketing partners counts as a "sale" or "share" under the law. If that applies to you, you may have the right to opt out.

Cookies

The site may use cookies and similar tools to understand visits. You can block or delete cookies in your browser settings. Some parts of the site may work less smoothly if you do.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. Send your request to contact@unfortunatelydirectly.garden. We may ask you to confirm your identity first.

Protecting and Keeping Data

We use reasonable safeguards to protect your information. No system is perfectly secure, though, so we cannot promise absolute protection. We keep data only as long as the purposes above need it, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The date at the top shows the current version.

Privacy Questions

Email contact@unfortunatelydirectly.garden if you have any questions about privacy.